Terms of Service & Delivery Conditions – CalmiSkin™

Terms of Service & Delivery Conditions – CalmiSkin™

Welcome to calmiskin.com, the official website of CalmiSkin™, a luxury skincare brand dedicated to enhancing natural beauty through high-performance, collagen-infused formulas.
By accessing our site and using our services, you agree to the following terms and conditions without reservation.

1. Shipping & Delivery

CalmiSkin™ ships its products across the United States and to most international destinations, including Canada, the United Kingdom, and European Union countries.
We work exclusively with trusted carriers (USPS, DHL, FedEx, UPS, etc.) to ensure fast and secure delivery.

Delivery times generally range from 3 to 7 business days depending on destination.
A tracking number is automatically provided once your order has been shipped.

In case of delay, loss, or damage, we cooperate directly with our logistics partners to provide the fastest and fairest resolution possible.

2. Order Tracking

Each customer receives a shipping confirmation email containing a link to track the parcel in real time.
If you encounter any delivery issues (missing parcel, incorrect address, damaged item), our customer service team is here to assist you:

Email: contact@calmiskin.com

3. Payment & Security

Payments made on calmiskin.com are 100% secure through certified platforms such as:
Shopify Payments, Visa, Mastercard, PayPal, Apple Pay, and Google Pay.

All transactions are protected by SSL encryption technology.
CalmiSkin™ does not store any banking or credit card information on its servers.

4. Use of Services

By accessing and using this website, the user agrees to:

  • Not disrupt or attempt to disrupt the proper functioning of the website

  • Not attempt to access restricted or administrative areas

  • Not copy, reproduce, or redistribute content without prior written authorization

Any fraudulent, abusive, or unlawful activity may result in the temporary or permanent suspension of the customer’s account.

5. Intellectual Property

All elements of calmiskin.com (text, visuals, photos, videos, logos, design system, and site structure) are protected under applicable intellectual property laws.
Any reproduction, in whole or in part, without written consent from CalmiSkin™, is strictly prohibited and may result in legal action.

6. Personal Data & Cookies

CalmiSkin™ respects your privacy and is committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR – EU 2016/679) and the California Consumer Privacy Act (CCPA).

All collected data is used exclusively to:

  • Process and ship your orders

  • Improve your browsing and shopping experience

  • Send you updates or promotional offers (only with your consent)

For more details, please review our Privacy Policy and Cookie Policy.

7. Governing Law

These Terms of Service are governed by the laws of the United States of America, under the jurisdiction of the State of Texas.
In the event of a dispute, both parties agree to first seek an amicable resolution before pursuing legal action.

8. Our Commitment

At CalmiSkin™, every order represents a promise — one of professionalism, honesty, and care.
Our brand is built on trust, transparency, and integrity — values that guide everything we do.

By using CalmiSkin™’s services, you join a beauty brand committed to quality, ethics, and customer respect — because true beauty begins with confidence and trust.