Shipping Policy – CalmiSkin™

Shipping Policy – CalmiSkin™

At CalmiSkin™, we understand that every order represents a moment of excitement and anticipation.
That’s why we work hard to ensure that your package arrives quickly, securely, and beautifully — every time.

1. Shipping Areas

CalmiSkin™ ships worldwide, including the United States, Canada, United Kingdom, and most European Union countries.
Our trusted logistics partners allow us to guarantee reliable, trackable delivery wherever you are.

Main delivery zones:

  • United States & Canada

  • United Kingdom & Europe (France, Germany, Spain, Italy, Netherlands, etc.)

  • Selected international destinations

2. Order Processing & Shipping Times

All orders are processed within 24 to 72 business hours after payment confirmation.
Once shipped, delivery typically takes:

  • 3 to 5 business days within the United States

  • 5 to 10 business days for international deliveries

Please note that shipping times may vary slightly during peak periods (such as holidays, promotions, or customs delays).

3. Order Tracking

As soon as your order is shipped, you will receive a confirmation email containing your tracking number.
This link allows you to follow your package in real time, from dispatch to delivery.

If you do not see the email in your inbox, please check your spam or junk folder.

4. Shipping Fees

Standard shipping is free on all orders over $49 USD.
Below this amount, shipping fees are automatically calculated at checkout based on your location and package weight.

There are no hidden fees — the total cost is always displayed before payment validation.

5. Delays & Delivery Issues

We do our best to meet the announced delivery times.
However, CalmiSkin™ cannot be held responsible for delays caused by:

  • Transportation disruptions (strikes, weather conditions, customs)

  • Incorrect or incomplete shipping addresses

  • Delays caused by the carrier or local authorities

In case of delivery issues, our customer service team is always here to help:
Email: contact@calmiskin.com

6. Undelivered Packages

If your package is returned to us due to an incorrect address or non-collection, we will contact you to arrange a reshipment (at your expense) or a partial refund, depending on the situation.

7. Packaging & Sustainability

In line with our values, CalmiSkin™ uses recyclable, eco-friendly packaging materials.
Every order is carefully packed to ensure both protection and elegance.

Receiving a CalmiSkin™ package is more than just a delivery —
it’s a refined experience designed to delight your senses and reflect our commitment to beauty and care.